ID.4 2021 ➤, ID.5 2021 ➤
Maintenance - Edition 11.2021
2
Service work
Information reference fixed service ⇒ page 2
Service tables ⇒ page 3
2.1
Information on fixed service
Service identification ⇒ page 2
Fixed service ⇒ page 2
Service interval display ⇒ page 2
2.1.1
Service identification
– Referring to vehicle data sticker ⇒ page 11 , check if vehi‐
cle is equipped with following PR numbers:
The PR number is decisive for the service intervals. ⇒ page 3
Vehicle ID with PR number
Model year
2021 ►
PR number
Service
VI0, VI5, VI6, VI7, VI8
Fixed service
2.1.2
Fixed service
For vehicles with a fixed service, fixed services are calculated.
This means that the mileage or time values are already set by
Volkswagen. For normal operating conditions achieving these
service intervals is technically assured.
Therefore the service intervals are fixed.
For vehicles supplied with PR number “VI0”, “VI5”, “VI6”, “VI7”
or “VI8”, the fixed service applies.
Therefore, these vehicles have a fixed service interval display
⇒ page 2 and for maintenance the fixed service intervals
following components:
♦ Fixed service interval display in dash panel insert
♦ Brake pad wear indicator (if fitted)
2.1.3
Service interval display
Fixed service interval display (only vehicles with a fixed service)
Service type for service due ⇒ page 3
Service initial warning ⇒ page 3
Retrieving service information from Infotainment system ⇒ page
3
Service interval display: resetting ⇒ page 65
Fixed service interval display (only vehicles with a fixed service)
Calculation of service intervals:
♦ The service interval for vehicles with a fixed service is calcu‐
lated in fixed service intervals. This means that the mileage
or time values have been previously determined and speci‐
fied by Volkswagen.
2
2. Service work
ID.4 2021 ➤, ID.5 2021 ➤
Maintenance - Edition 11.2021
♦ For normal operating conditions achieving these service in‐
tervals is technically assured.
Service type for service due
♦ On vehicles with text messages on dash panel insert, the
message “Service now” and a “spanner symbol” are dis‐
played.
The service information disappears after a few seconds or if
engine is running.
Service initial warning
If a service is due, “Service initial warning” appears on dash
panel insert display when ignition is switched on.
♦ On vehicles with text messages on dash panel insert display
the following appears: “Service in --- km or --- days”.
The service information disappears after a few seconds or if
engine is running.
♦ The service initial warning is displayed 20 days before the
next service is due.
♦ The remaining distance displayed is always rounded to the
nearest 100 km or the remaining time rounded to full days.
Retrieving service information from Infotainment system
The current service information can be requested at any time
with the ignition switched on, the engine turned off and the
vehicle at a standstill.
– Switch on ignition.
– Switch on Infotainment system.
– Press Vehicle function button.
– Select menu option Status .
– Press Service function button.
The service information is displayed in Infotainment system.
2.2
Service tables
A new maintenance concept has been introduced with the ID.4 /
ID.5. Compared with the previous concept, the main features
are as follows:
Note
♦ Deviating scopes of service no longer include extended ad‐
ditional inspections. These must now also be carried out
within the scope of every inspection.
♦ Deviating service intervals: inspection is now always due
after the same interval, meaning e.g. for PR-number VI6:
every 2 years.
♦ Individual intervals of the additional work have been adapted
to the new inspection interval.
2.2.1
Delivery inspection
Scope of work
Diagnostic work
– Transportation mode: switch off.
2. Service work
3

2024 VW ID.4 Owner's Manual