System active and ready to control.
System in operation (corrective steering intervention).
If the indicator light does not light up, Lane Assist is not ready for operation on both sides (inactive system status) or is switched off.
If Travel Assist is actively controlling, there will not be any steering intervention and no Lane Assist display.
Driver intervention request
If there is no steering activity, Lane Assist prompts you to drive in the center of your lane with an indicator in the instrument cluster display and warning chimes.
If you do not respond accordingly, Lane Assist becomes inactive.
Depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated when Emergency Assist is switched
on in the Infotainment system.
Independently of steering activity, you are also prompted by an indicator on the instrument cluster display and by a warning chime to drive in the middle of the lane
the corrective steering intervention takes a long time.
Steering wheel vibration
The following situation may cause the steering wheel to vibrate:
A lane is no longer detected during a sharp corrective steering intervention by the system.
In addition, you can select the Vibration or Steering wheel vibration option in the Assistance systems menu in the Infotainment system. If you select this option, the
steering wheel will vibrate if Lane Assist is active and you drift onto a road lane marking that the system has detected.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Lane Assist not available
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
The camera field of view is dirty. Clean the windshield ⇒ Vehicle care.
The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the windshield ⇒ Vehicle care.
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear ⇒ Sensors and Cameras .
The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable damage ⇒ Sensors and Cameras .
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane Assist will be available once the
camera is available again. Deactivate the vehicle’s drive system and activate it again.
Malfunction or fault. Deactivate the vehicle’s drive system and activate it again.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
It can take a few seconds once the ignition has been switched on for a system fault to be recognized.
If Lane Assist is not available, Emergency Assist is not available either.
If Lane Assist is not available, Travel Assist is not available either.
The system is functioning differently than expected
1. Do not mount any objects on the steering wheel.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
Comfort drive Travel Assist
Introduction
Thanks to the comfort drive Travel
Assist, within the system limitations, the
vehicle can maintain a distance, which
has been preselected by the driver, to
the vehicle in front and hold the
preferred position within the lane
(adaptive lane guidance).
Does this vehicle have Travel Assist?
The vehicle has Travel Assist, if the
button on the multi-function steering wheel is available.
Speed range
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Travel Assist regulates from approximately 20 km/h (approximately 15 mph), or from approximately 0 km/h (0 mph) for extended adaptive lane guidance. This
speed range may vary depending on the country.
System Limitations of Travel Assist
Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).
Also observe the system limitations of and information on ACC and Lane Assist. Always remain attentive and intervene manually if necessary.
Driving with Travel Assist
Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also bring the vehicle to a halt behind a
stopping vehicle and drive on again.
You can override the Travel Assist regulation function at any time.
Displays
Fig. 94 In the instrument cluster display: Display during active control (general example).
The color of the lane marking shows the status of adaptive lane guidance.
Green: adaptive lane guidance is active.
Grey: adaptive lane guidance is inactive.
Set distance.
Depending on the vehicle equipment, further details may also be shown on the instrument cluster display, such as broken road markings and road users driving in
front.
Indicator lights on the instrument cluster display show the Travel Assist status:
Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.
Travel Assist inactive, Adaptive Cruise Control (ACC) active and
adaptive lane guidance inactive.
Travel Assist deactivated, no regulation.
Driver intervention request
If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds with a message in the instrument
cluster display and with audible warnings.
If you do not respond to this, Travel Assist is deactivated.
Alternatively, depending on the vehicle equipment, semi-automatic vehicle control in a medical emergency (Emergency Assist) is activated when Emergency Assist
is switched on in the Infotainment system.
WARNING
Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist cannot detect all driving situations and
may not react, or may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations of ACC ⇒ System Limitations of ACC and Lane Assist ⇒ Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the deceleration by Travel Assist is not
sufficient.
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Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.
Operating Travel Assist
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Fig. 95 Left side of the multi-function steering wheel.
Switching on and starting the regulation function
1. During forward travel with ACC switched on, press the
button on the multi-function steering wheel.
The vehicle switches from ACC to Travel Assist.
Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:
If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead (system status inactive).
At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status active).
If ACC is not regulating, Travel Assist is switched on, but stays deactivated.
1. Press the
button.
Travel Assist switches the driving situation accordingly to an active or inactive system status.
The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display. A notification is also displayed.
Canceling the regulation function
1. Press the
button briefly.
Or: Press the brake pedal.
The set distance remains saved.
Changing to ACC
1. Press the
button on the multi-function steering wheel.
The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.
Adjusting further settings
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The further operation of Travel Assist corresponds to the operation of the ACC ⇒ Adjusting the ACC settings.
Using assisted lane changing
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
When you activate the 3-blink turn
signal, the vehicle can assist with lane
changing on multi-lane highways within
the system limitations, as long as
sufficient space is detected around the
vehicle.
Assisted lane changing uses the same sensor technology as the Lane Change System (Side Assist) and the parking systems. Therefore carefully read all
information on Side Assist and the notes on the parking systems. Also observe the system limitations and information there.
Requirements
Assisted lane changing is only available during a forwards journey on multi-lane highways which are included in the navigation data of the Infotainment system, and
only at speeds above approximately 72 km/h (approx. 45 mph).
In addition, Travel Assist must be switched on and the 3-blink turn signal must have been activated in the vehicle settings ⇒ Vehicle settings menu.
Displays
Fig. 96 In the instrument cluster display: displays for assisted lane changing (general example).
Indicated lane changing (green), assisted lane changing is carried out. The respective neighboring lane is additionally highlighted.
Arrows on your own lane show the status of assisted lane changing.
Grey: assisted lane changing on the respective lane side not possible.
White: assisted lane changing on the respective lane side possible. The respective neighboring lane is additionally highlighted.
Switching assisted lane changing on and off
You can switch assisted lane changing on and off in the Infotainment system.
1. Open the Assistance systems menu.
2. Select Travel Assist.
3. Switch assisted lane changing on or off as a sub-function of Travel Assist.
If there is a system malfunction, assisted lane changing can be switched off automatically or be interrupted during lane changing.
If Side Assist is not available, assisted lane changing is not available either.
Activating assisted lane changing
1. Press the
button while driving.
Assisted lane changing is activated. The arrows on your own lane on the instrument cluster display are shown in grey fig. 96.
Changing lanes
If the system has not detected any objects in the detection zone of the sensors and assisted lane changing to a neighboring lane is possible, the respective lane is
depicted on the instrument cluster display next to your own lane. In addition, the arrow on the corresponding lane side is shown in white fig. 96.
1. Activate the 3-blink turn signal on the respective side.
The vehicle changes lane. A message is also displayed in the instrument cluster display and the lane change indicated fig. 96.
During lane changing, the vehicle activates the turn signal automatically on the relevant vehicle side. When lane changing has been completed, the turn signal is
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automatically switched off.
WARNING
Assisted lane changing is not a replacement for the driver's attention and works only within the system limitations. Assisted lane changing cannot detect all
driving situations or all objects in the surrounding area and may not react, or may react with a delay, or may react in a way that is not desired. If you are careless,
there is a risk of accidents, serious injuries and death.
Before changing lanes, always make sure that it is safe to do so. In particular, objects approaching quickly may not be detected in good time.
Always keep your hands on the steering wheel and be ready to change the speed and/or direction of travel yourself.
Deactivating assisted lane changing
1. Press the
button briefly.
Or: Press the brake pedal.
Assisted lane changing and Travel Assist are deactivated.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Comfort drive Travel Assist is not available or is not working as expected
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the information on ACC and Lane Assist.
Malfunction or fault. Deactivate the vehicle’s drive system and activate it again.
The system limitations are not adhered to.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Take over the steering
The white warning light will come on and a message will be shown in the instrument cluster display.
You have let go of the steering wheel for a few seconds.
1. Take hold of the steering wheel and take over steering the vehicle.
Take over the steering immediately
The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will sound or the steering wheel will vibrate,
depending on the driving situation.
You have let go of the steering wheel for a long period of time or the system limits have been reached.
1. Immediately take hold of the steering wheel and take over steering the vehicle.
Comfort drive Travel Assist switches off automatically
Vehicles without Emergency Assist:
You have let go of the steering wheel for a long period of time.
Malfunction or fault. Deactivate the vehicle’s drive system and activate it again.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The regulation function is canceled unexpectedly
Vehicle without assisted lane changing:
You have operated the turn signal.
Assisted lane changing is not available
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
There is a malfunction in the sensor system. Check the causes and corrective measures described in the information on the Lane Change System (Side Assis
and in the notes on the parking systems.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Assisted lane changing is interrupted or is not available
A message is shown in the instrument cluster display.
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The vehicle can no longer detect any lane markings.
You have let go of the steering wheel.
You were steering too strongly with or against the movement.
You activated the turn signal multiple times or the turn signal and high beam lever is locked in place.
The vehicle speed is less than around 64 km/h (around 40 mph).
The vehicle detected objects in the area which prevent assisted lane changing.
You are not on a multi-lane highway.
Semi-automatic vehicle control in a medical emergency (Emergency Assist)
Introduction
Emergency Assist can recognize driver
inactivity and can automatically keep
the vehicle in its lane and, if necessary,
slow it down to a stop. The system can
hereby actively help to avoid an
accident or reduce the consequences of
an accident.
Emergency Assist system limitations
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).
WARNING
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency Assist cannot detect all driving
situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious
injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations of ACC ⇒ System Limitations of ACC and Lane Assist ⇒ Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Driving with Emergency Assist
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Switching on and off
You can switch Emergency Assist on and off in the Assistance systems menu in the Infotainment system.
When it is switched on, Emergency Assist is only active under the following conditions:
Travel Assist or Lane Assist is switched on.
The system must detect lane markers on the left and right side of the vehicle.
If there is a system malfunction, Emergency Assist may switch off automatically.
If Lane Assist is not available, Emergency Assist is not available either.
Driver intervention request
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving. In addition, a message is shown in
the instrument cluster display and the volume of the Infotainment system is decreased.
System intervention
If you do not respond, the system can brake the vehicle and keep it in its lane. The following indicator light will come on in the instrument cluster display:
System is regulating.
You can cancel the regulation at any time by accelerating rapidly, braking or steering as the traffic situation allows.
If Emergency Assist is active, other road users will be warned as follows:
The emergency flashers are switched on after a short delay.
The vehicle's horn sounds, depending on the speed.
If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop.
As soon as the vehicle comes to a standstill, the following happens:
The electronic parking brake is switched on.
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2024 VW ID.4 Owner's Manual
