2. Bring the vehicle key back into the vehicle or within range of the sensors.
If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized
Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the vehicle. This may cause the windows to
open and moisture may enter the vehicle interior. This could lead to damage to the vehicle interior.
Never direct the jet of a high pressure cleaner or a steam jet directly towards the sensors in the door handles.
If at least one window is open and the sensors in one door handle are permanently activated, then all windows will close.
If the Keyless faulty. message appears in the ID. cockpit, there may be a malfunction in Keyless Access with push-button start. Contact an authorized
Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen
Service Facility.
The Keyless Access with push-button start may not function correctly if another signal, e.g. from a cell phone in the immediate vicinity, interferes with the
vehicle key or if the vehicle key is covered by an object, such as a metal case. If there is no remote control vehicle key in the vehicle or the key is not detected, a
corresponding message appears in the ID. cockpit.
Doors and central locking button
Introduction
The doors can be manually locked and in some cases unlocked, for example if the vehicle key or the central locking system is malfunctioning.
The central locking system allows you to unlock and lock all doors, the trunk lid, and the battery charging flap from one location.
The vehicle can be locked when the ignition is switched off or if the driver has exited the vehicle when the vehicle's drive system has been deactivated.
An image in the ID. cockpit indicates if one or more doors are not closed correctly.
Do not continue driving!
1. Safely park the vehicle, if necessary.
2. Open the respective door and close it again.
The image is also displayed when the ignition is switched off, and it turns off several seconds after the doors are closed and the vehicle has been locked.
WARNING
If a door is not closed correctly, it can open suddenly while driving and cause serious or fatal injuries.
Stop immediately and close the door.
When closing the door, make sure it engages securely and completely. When closed, the door must be flush with the areas of the vehicle body that are
around the door.
WARNING
When the door is being held open by the door arrester, it may close by itself in high winds or on inclines, which can cause serious injuries.
Always hold the door handle firmly when opening and closing the door.
WARNING
Opening and closing the doors and trunk lid without due care can be dangerous and result in serious injuries.
Do not open or close the doors and trunk lid if anyone is in the way.
WARNING
The central locking system locks all the doors. In case of an emergency or accident, locked doors can make it more difficult for first responders to access the
vehicle interior. When the vehicle is locked from the outside, the doors and power windows cannot be opened from the inside. There is a risk of serious or fatal
injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
WARNING
67
All doors can be locked from the inside using the central locking button. Otherwise, children, people requiring assistance or animals could be locked inside the
vehicle. In an emergency, they may not be able to exit the vehicle without assistance or help themselves. Otherwise, they may be subjected to very high or low
temperatures. There is a risk of serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
NOTICE
Removing caps without due care may result in damage to the vehicle.
When using the emergency locking or emergency unlocking feature, remove and reinstall the parts carefully and correctly.
When the vehicle is locked from the inside, it reduces the risk of opening the doors unintentionally and of unauthorized people entering the vehicle.
People locked inside the vehicle can unlock the doors in an emergency by firmly pulling the door opening lever twice. To do so, you must pull beyond a
noticeable resistance.
Opening the doors
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Opening the doors from the outside
There is a button on the inside of the door handles.
1. Unlock the vehicle using the remote control vehicle key.
2. Grasp the door handle, pressing and holding the button on the inside of the door handle whilst doing so.
3. Pull open the door with the door handle.
Opening the doors from the inside
1. Pull the door opening lever until you feel resistance and push open the door. Do not pull the door opening lever beyond the point of resistance.
If the vehicle has been locked from the outside, the door opening lever must be pulled twice, as far as it goes, in order to open the door from the inside.
Indicator light in the driver's door
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
The indicator light for the central locking system is located in the driver's door.
The indicator light shows the status of the central locking system for around 30 seconds after the vehicle is locked.
The red LED light blinks at short intervals for around 2 seconds.
The status of the central locking system is then displayed for around 28 seconds:
Vehicles without SAFELOCK
If the red LED light blinks at long intervals, the vehicle is locked.
After around 30 seconds, the LED light blinks at slow intervals.
Special conditions
If the red LED light comes on continuously, there is a fault in the central locking system or the anti-theft alarm system.
Automatic locking and unlocking
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Depending on how your vehicle is equipped, settings for the central locking can be configured in the Vehicle settings menu in the Infotainment system.
Automatic locking (Auto Lock)
The vehicle locks automatically at speeds of about 15 km/h (9 mph) or higher. If the vehicle is locked, the
button.
indicator light will turn yellow in the central locking
Automatic unlocking (Auto Unlock)
If one of the following conditions apply, all doors and the trunk lid will unlock automatically:
If the electronic parking brake is switched on and the ignition is switched off.
Or: if the door handle has been pulled. This applies at speeds up to 15 km/h (9 mph).
Or: if airbags have deployed during a collision.
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The Auto Unlock function makes it possible for first responders to access the inside of the vehicle.
Control for central locking
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 45 In the driver door: Control for central locking.
Indicator light in the control panel for central locking.
Depending on the country, the control for central locking may also be located on the front passenger door.
If the vehicle is locked from the outside with the vehicle key, the control for central locking is not activated.
If the vehicle is locked from the inside using the control for central locking, then:
The yellow indicator light
in the control comes on if all the doors are shut and locked fig. 45.
The doors can be opened from the inside by pulling the door handle. The indicator light
locked and cannot be opened from the outside.
in the control turns off. The unopened doors and the trunk lid will rema
The driver’s door will not lock if it is open.
Opening and closing the driver's door in an emergency
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 46 Driver’s door handle: prying off the cap.
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Fig. 47 Emergency locking of driver door.
1. Use the vehicle key to pry the cap off in the direction of the arrow fig. 46.
2. Insert the key bit in the lock cylinder.
3. Turn the emergency key right to lock the vehicle fig. 47.
4. Turn the emergency key left to unlock the vehicle.
5. Pull firmly on the driver door handle to open the door.
6. Replace the cap.
Locking the front passenger door and rear doors in an emergency
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 48 In the front edge of the rear right-hand door: vehicle emergency lock for using the emergency key (general example).
The front passenger door and the rear doors can each be locked manually.
1. Open the door.
2. Remove the rubber seal
in the front of the door.
3. Insert the emergency key in the vertical slot and turn it inwards fig. 48.
4. Reattach the rubber seal.
5. Check that the door is locked.
6. Have the vehicle checked immediately by a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized
Volkswagen Service Facility.
If a door is locked manually, it will unlock again when the vehicle is unlocked or if that door is opened from the inside.
Doors can be unlocked and opened from the inside by pulling the door handle.
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Electrical childproof lock
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 49 In the driver door: Control for the electric child safety lock.
Control for the child safety lock.
The electrical childproof lock stops the doors and the electric windows being opened.
Switching the electric childproof lock on or off
Switching on:ꢀ press the control fig. 49
Switching off: press the control again.
If the child safety lock is active, the yellow indicator light
in the control will come on fig. 49.
Error message in the Infotainment system or instrument cluster display
If the electric child safety lock is activated and a rear door is opened at the same time, the electric child safety lock cannot be switched on or off at this door.
An error message is displayed in the Infotainment system or the instrument cluster display.
1. Press the button for the electric child safety lock again to synchronize the condition of the rear doors.
2. If the error message does not disappear, contact a suitably qualified workshop and have the child safety lock checked. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
WARNING
When the electric childproof lock is switched on, that particular door cannot be opened from the inside. This can result in people locking themselves inside the
vehicle. In an emergency, they may not be able to exit the vehicle without assistance or help themselves.
Never leave children or people requiring assistance unattended in the vehicle when the doors are locked.
WARNING
If you leave children, people requiring assistance or animals unattended in the vehicle, they may be subjected to very high or low temperatures. There is a risk of
serious or fatal injuries.
Never leave children, people requiring assistance or animals unattended in the vehicle.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
If the indicator light does not turn off
The red LED in the vehicle door flashes briefly and then stays on.
There is a malfunction in the locking system.
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
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If the turn signals are not flashing
The turn signals are not blinking as confirmation when locking the vehicle:
1. Check whether all of the doors and the trunk lid and engine hood are closed.
2. Close any doors and trunk lid or engine hood that are not closed.
If the vehicle is locking automatically
The vehicle will lock again automatically after approximately 45 seconds if one of the following conditions apply:
The vehicle was unlocked, but not opened
The ignition was not switched on
The trunk lid was not opened.
The vehicle was unlocked using the lock cylinder
The vehicle was locked via the control panel in the vehicle interior.
Locking with a second vehicle key
The key inside the vehicle will be blocked from activating the vehicle's drive system if the vehicle is locked from the outside with a different vehicle key.
1. To enable the vehicle key inside the vehicle so that it can be used to activate the vehicle's drive system as usual, press the
button on the vehicle key insid
the vehicle ⇒ Activating the vehicle's drive system.
Locking the vehicle after an airbag deploys
The entire vehicle unlocks when an airbag deploys in a collision. Depending on the severity of the damage, it may be possible to lock the vehicle as follows after the
collision:
1. Switch the ignition off.
2. Open the driver door and shut it again.
3. Lock the vehicle.
NOTICE
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the vehicle. This may cause the windows to
open and moisture may enter the vehicle interior. This could lead to damage to the vehicle interior.
Never direct the jet of a high pressure cleaner or a steam jet directly towards the sensors in the door handles.
It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery in the vehicle is weak or drained. The
vehicle can be manually unlocked or locked.
If there is no valid remote control vehicle key in the vehicle or the key is not detected, a corresponding message appears in the ID. cockpit. This can occur if
another signal interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.
Trunk lid
Introduction
The trunk lid is unlocked and locked together with the doors.
On vehicles with Keyless Access, the trunk lid is automatically unlocked when opening ⇒ “Keyless Access” with push-button start .
If individual door opening or the opening of one side of doors is activated in the Infotainment system settings for opening and closing, you must press the
on the remote control vehicle key twice to unlock the trunk lid.
but
On vehicles with Keyless Access you must press the sensor on the inside of the driver's or front passenger's door handle twice to do this.
WARNING
Uncontrolled or unintentional release: opening and closing the trunk lid can cause accidents and serious injuries.
Do not open or close the trunk lid if anyone is in the way.
Always keep the trunk lid closed while driving.
Close and lock the trunk lid and all doors when the vehicle is not in use.
Check that, when closed, the trunk lid is flush with the areas of the vehicle body around it.
WARNING
72
Depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious injuries, illness or death, especially for
very young children.
Make sure that no one remains in the vehicle.
Never let children play in or on the vehicle unattended, especially when the trunk lid is open. Children could enter the luggage compartment, close the lid,
and then lock themselves in.
WARNING
The vehicle may not always detect when the trunk lid is not latched if a cargo rack that is carrying cargo is mounted on the trunk lid. If the trunk lid is not latched,
it may open suddenly while driving. This may cause serious injuries.
Check that, when closed, the trunk lid is flush with the areas of the vehicle body around it.
WARNING
If there is a heavy load of snow or cargo on the trunk lid, the additional weight may cause the lid to lower, which can result in serious injuries.
Never open the trunk lid if there is a heavy load of snow or cargo such as a cargo rack on it.
Remove the snow or cargo before opening the trunk lid.
If necessary, support the trunk lid or remove the cargo and/or snow before opening the trunk lid.
WARNING
Closing the trunk lid incorrectly may lead to the rear window shattering and cause serious injuries.
Do not push the trunk lid closed with your hand on the rear window.
NOTICE
Using the opening mechanism incorrectly may damage the component and could prevent the trunk lid from closing.
Never attach or secure cargo on the opening mechanism.
NOTICE
Using the rear window wiper incorrectly may damage the component and result in it breaking off.
Never attach or secure cargo to the rear window wiper.
NOTICE
Using the rear spoiler incorrectly may damage the component and result in it breaking off.
Never attach or secure cargo to the rear spoiler.
Opening and closing the trunk lid
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
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Fig. 50 In the trunk lid: button to open the trunk lid.
Fig. 51 In the open trunk lid: handle for closing the trunk lid (general example).
Opening the trunk lid
1. To unlock the trunk lid, press the
or
button on the vehicle key.
2. Raise the trunk lid using the button fig. 50.
Closing the trunk lid
1. Pull the trunk lid downward firmly using the handle in the interior trim panel until it latches shut in the lock fig. 51, ⇒
.
An image in the instrument cluster display indicates if the trunk lid has not opened or closed correctly.
The trunk lid locks automatically while driving.
WARNING
Closing the trunk lid incorrectly or carelessly may lead to serious injuries.
When opening the trunk lid, take care to pull it all the way up.
When closing the trunk lid, make sure your hands are not within the closing range of the lid.
If the trunk lid is not opened within several minutes after unlocking, it will lock again automatically.
Power opening and closing the trunk lid
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
74
Fig. 52 In the driver's door: unlock button for the trunk lid.
Release button.
Fig. 53 In the open trunk lid: Button for power closing the trunk lid (general example).
Power opening the trunk lid
1. Briefly press and hold the
or
button on the remote control vehicle key.
Or: pull the button in the driver door upward fig. 52.
Or: press the button to open the trunk lid ⇒ Opening and closing the trunk lid .
The trunk lid will open automatically.
Power closing the trunk lid
1. Press the button in the trunk lid when it is open fig. 53.
Or: pull the
button in the driver door upward when the ignition is switched on until the trunk lid is closed fig. 52.
Or: On vehicles with Keyless Access with push-button start: briefly press and hold the
button on the vehicle key. The vehicle key must be nearby to use
this feature.
Or: Begin closing the trunk lid by hand until it closes by itself.
The trunk lid is closed.
Interrupting the opening or closing process
1. Press the
or
button on the vehicle key while the lid is opening or closing.
Or: press the button on the trunk lid while the lid is opening or closing fig. 53.
The trunk lid can now be moved by hand. It is necessary to use more force when doing this.
Pressing the
button again moves the trunk lid back to the original position.
Chimes
When the trunk lid is opened or closed from inside the vehicle or using the vehicle key, chimes will sound.
Changing and saving the opening angle
75
If the space behind or above the vehicle is not large enough to allow the trunk lid to open completely, you can change how far the trunk lid opens.
1. Interrupt the opening process at the preferred open position.
The trunk lid must be at least half open.
2. Press and hold the
button in the trunk lid until the emergency flashers start flashing fig. 53.
The adjusted opening angle is saved.
There will be an audible signal and the emergency flashers will flash to indicate that the setting was saved.
WARNING
Closing the trunk lid incorrectly or carelessly may lead to serious injuries.
When closing the trunk lid, make sure your hands are not within the closing range of the lid.
NOTICE
If you open or close the trunk lid when there is not enough space, this may cause damage.
Before opening or closing the trunk lid, check whether there is enough room, e.g. in garages.
Trunk lid with Easy Open motion sensor
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 54 General example of the sensor-controlled luggage compartment opener (Easy Open).
If a valid vehicle key is located near the trunk lid, the trunk lid can be unlocked and opened with foot motion.
1. Position your foot behind the middle of the bumper.
2. Quickly swing the lower part of your leg close to the bumper fig. 54.
3. Quickly remove the lower part of your leg once more from the bumper.
Visual feedback is given via the turn signals. The trunk lid will open.
Activating or deactivating the Easy Open function
The Easy Open function can be activated and deactivated in the Infotainment system:
1. Select the Vehicle menu.
2. Swipe to the side and activate or deactivate Easy Open.
Or:
1. Swipe to the side and select the Central locking menu item.
2. Scroll down the list and activate or deactivate Easy Open.
If Easy Open is activated, Easy Close is also active ⇒ Automatic trunk lid closing Easy Close.
The Easy Open function is only available when Keyless Access is activated ⇒ “Keyless Access” with push-button start .
76
The sensor-controlled luggage compartment opener (Easy Open) function may be triggered inadvertently in the following situations:
During charging operations in which a charging cable is brought to the lower rear area of the vehicle.
If there is a sweeping motion under the rear bumper.
If a strong stream of water or steam passes.
During maintenance and repair work in the area of the rear bumper.
If there are moving gates in the vicinity of the bumper.
CAUTION
If a valid vehicle key is detected near the trunk lid, the sensor-controlled luggage compartment opener (Easy Open) function may trigger unintentionally and
open the trunk lid in some cases. If the trunk lid opens unintentionally, it may cause injuries to people and/or damage to objects within the trunk lid’s range of
motion.
After parking the vehicle, switch off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system if you park
close to obstacles, e.g. street lamps, posts and garage doors, or if you park in an underground car park with a low ceiling.
Always make sure that no valid vehicle keys are left unattended near the trunk lid.
Always turn off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system before any and all maintenance
and repair work is performed on the vehicle.
Always turn off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system before washing the vehicle.
Always switch off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system before mounting a bicycle rack or
hitching a trailer ⇒
Introduction.
Automatic trunk lid closing Easy Close
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 55 General example of the trunk lid with sensor-controlled closing (Easy Close).
You can only activate the Easy Close function if a valid remote control vehicle key is detected near the trunk lid.
1. Position your foot behind the middle of the bumper.
2. Quickly swing the lower part of your leg close to the bumper fig. 55.
3. Quickly remove the lower part of your leg once more from the bumper.
Easy Close is activated for approx. 20 seconds. A chime will confirm successful activation.
The trunk lid is closed as soon as all valid vehicle keys are removed from the area near the trunk lid.
The trunk lid will lock automatically after it closes if the vehicle was previously locked and there is not a valid vehicle key inside the vehicle.
Easy Close permits locking a maximum of one vehicle key in the luggage compartment.
The locking procedure is interrupted as soon as a vehicle key returns nearby. The trunk lid re-opens.
Activating or deactivating the Easy Close function
The function Easy Close can be activated or deactivated together with the sensor-controlled luggage compartment opener (Easy Open) function in the Vehicle
menu in the Infotainment system ⇒ Trunk lid with Easy Open motion sensor.
77
The Easy Close function is only available when Keyless Access is activated ⇒ “Keyless Access” with push-button start .
The Easy Close function may be triggered inadvertently in the following situations:
During charging operations in which a charging cable is brought to the lower rear area of the vehicle.
If there is a sweeping motion under the rear bumper.
If a strong stream of water or steam passes.
During maintenance and repair work in the area of the rear bumper.
If there are moving gates in the vicinity of the bumper.
CAUTION
If a valid vehicle key is detected near the trunk lid, the Easy Close function may trigger unintentionally and close the trunk lid in some cases. If the trunk lid
closes unintentionally, it may cause injuries to people and/or damage to objects within the trunk lid’s range of motion.
After parking the vehicle, switch off the Easy Close function via the Infotainment system if you park close to obstacles, e.g. street lamps, posts and garage
doors, or if you park in an underground car park with a low ceiling.
Always make sure that no valid vehicle keys are left unattended near the trunk lid.
Always make sure that there are no people in the swivel range of the trunk lid.
Do not hold on to anything in the path of the trunk lid.
Always turn off the Easy Close function via the Infotainment system before any and all maintenance and repair work is performed on the vehicle.
Always switch off the Easy Close function via the Infotainment system before washing the vehicle.
Always switch off the Easy Close function via the Infotainment system before mounting a bicycle rack or hitching a trailer
⇒
Introduction.
If another trunk lid function is activated while closing the trunk lid or objects are detected in the area of the trunk lid, the closing process is automatically
interrupted.
If the vehicle is locked and the Easy Close function is started, the trunk lid will lock automatically once it is closed. If the vehicle is completely unlocked and the
Easy Close function is started, the trunk lid will not lock automatically once it is closed.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
If the trunk lid will not open or close
Check if the trunk lid is being blocked by an object.
The trunk lid can be moved by hand. It is necessary to use more force when doing this.
If the trunk lid is operated too frequently within a short period of time, then the lid motor will automatically switch off to reduce the risk of overheating. Until the l
motor has cooled down, the trunk lid can be opened and closed by hand using extra force.
When in trailer mode, the power trunk lid can only be opened and closed at the trunk lid.
If the 12-volt vehicle battery or fuse is disconnected or malfunctioning, the trunk lid must be closed by hand.
If all turn signals flash four times
The vehicle key that was last used is still in the vehicle.
1. Remove the key and lock the vehicle.
If the trunk lid is difficult to move
The mechanism for opening the trunk lid may not always work automatically when the outside temperatures are around the freezing point.
1. Guide the trunk lid farther upward by hand.
The Easy Open sensor function is not working
Easy Open only works when the ignition is switched off.
Clean the sensors in the rear bumper.
The trailer hitch is extended.
The vehicle was retrofitted with a trailer hitch.
Easy Open may be deactivated in heavy precipitation to reduce the risk of false activation.
Windows
78
Fig. 56 In the driver door: Buttons for the front and rear power windows.
Buttons for the power windows.
Control
for activating the rear power windows and convenience opening and closing.
Control for deactivating the power window buttons in the rear doors and for switching on the electric child safety lock.
As standard, the
fig. 56
buttons can be used to operate the power windows in the front doors.
The windows can still be opened or closed using the switches in the doors for a brief period after the ignition has been switched off, as long as the driver’s or front
passenger door is not opened.
Opening the windows
1. Press the
button.
Closing the windows
1. Pull the switch.
Deactivating the power window buttons in the rear doors
1. Press the control panel fig. 56
.
At the same time, the electric child safety lock is switched on and the yellow indicator light in the control comes on.
Using the Control
1. Briefly press the control
The function light in the control comes on at the same time.
2. Briefly press the control fig. 56 again to activate operation of the power windows in the front doors.
fig. 56
to activate operation of the power windows in the rear doors.
If, after operation is activated, the power windows in the rear doors are not used, operation of the power windows in the front doors is reactivated after around ten
seconds.
One-touch opening and closing function
The one-touch opening and closing function allows the windows to be completely opened or closed. To use this feature, do not hold the window switch up or down.
To start the one-touch closing function, pull the window switch upward briefly to the second level.
To start the one-touch opening function, press the window switch downward briefly to the second level.
To stop the one-touch opening or closing function, pull or press the switch for that window again.
Convenience opening and closing
1. Press and hold the control
If the function is activated, the function light in the control blinks. Both of the buttons
2. Briefly press and hold the control again to deactivate the function.
to activate convenience opening and closing of the power windows in all doors.
can now simultaneously open or close all four windows.
If, after activation of the convenience opening and closing, the power windows are not used, the operation of the power windows in the front doors is reactivated
after around ten seconds.
Opening
The windows can be opened from outside the vehicle using the vehicle key when the ignition is switched off.
1. Press and hold the unlock button on the vehicle key.
2. To stop the function, release the unlock button.
79
Closing
1. On vehicles with Keyless Access with push-button start: press the sensor surface or locking button on the door handle for a few seconds, until the windows are
closed ⇒ “Keyless Access” with push-button start . The vehicle key must be nearby to use this feature.
When all of the windows and the power sunroof are closed, the turn signals will blink once as a confirmation.
2. To stop the function, remove your finger from the sensor or switch.
You can select the convenience opening settings in the Vehicle settings menu in the Infotainment system.
WARNING
Careless or unintended use of the power windows can cause serious injuries.
Do not open or close the power windows if anyone is in the way.
Always take all vehicle keys with you when leaving the vehicle.
Note that the windows can still be opened or closed using the door buttons for a brief period after the ignition has been switched off, as long as the driver's
or front passenger door is not opened.
When driving with children seated on the rear bench seat, always disable the rear power windows so that the windows cannot be opened or closed.
WARNING
If the vehicle is locked, the windows can no longer be opened and will prevent people from escaping from the vehicle interior. In an emergency, this could cause
serious or fatal injuries.
Never leave children or people requiring assistance unattended in the vehicle when the vehicle is locked.
NOTICE
If the windows are open, precipitation can enter the vehicle and soak the interior equipment, which could restrict the function of the controls or damage them.
Close all windows if there is precipitation.
If the power windows are malfunctioning, the one-touch opening and closing function and the pinch protection may not function correctly. Contact a suitably
qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Convenience opening and closing only functions if the one-touch opening and closing function is activated for all the power windows.
Power window pinch protection
The power window pinch protection can reduce the risk of being pinched and injured when the windows are closing.
If the window cannot close due to resistance or an obstacle, then the window will reopen immediately
1. Check why the window did not close.
⇒
.
2. Try again to close the window.
If the window will not close again, then the pinch protection will be disabled for several seconds.
If the window still cannot close, then the window will stop at the place where it meets resistance. If you press the switch again within several seconds, the window
will close without pinch protection ⇒
.
Closing windows without pinch protection
1. Try to close the windows again within a few seconds by holding the switch. This will disable the pinch protection.
If the closing process takes longer than several seconds, then pinch protection will be enabled again. If there is resistance to the window moving or an obstacle
is blocking the window, then the window will reopen automatically.
2. If the window still cannot close, then contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
WARNING
Closing the window when pinch protection is disabled can result in serious injuries.
Always be careful when closing the windows.
Do not close windows if anyone is in the way.
Note that the pinch protection does not prevent fingers or body parts from being trapped against the window frame.
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Pinch protection also occurs when using the convenience closing function with the vehicle key.
Troubleshooting
One-touch up/down feature
If the 12 V vehicle battery is disconnected or drained when the windows are not completely closed, then the one-touch up/down feature will not work. It must be
reprogrammed using the following steps:
1. Switch the ignition on.
2. Close all windows and doors.
3. Pull the switch for the desired window and hold it in that position for several seconds.
4. Release the switch, then pull it upward again and hold it.
The one-touch up and down features will then be fully functional.
The automatic power windows can be reprogrammed individually, or multiple windows can be reprogrammed at the same time.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
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Steering wheel
Adjusting the steering wheel position
Fig. 57 Under the steering wheel in the steering column trim panel: lever to adjust the steering wheel position manually (general example).
Fig. 58 On the steering wheel: nine o’clock and three o’clock position.
Only adjust the steering wheel before driving or while the vehicle is stationary ⇒
1. Tilt the lever fig. 57 downward.
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2. Adjust the steering wheel so that it can be firmly held at the outer edge with both hands at the nine o’clock and three o’clock position fig. 58.
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2024 VW ID.4 Owner's Manual
