Table of Contents > Driver assistance systems > Semi-automatic vehicle control in a medical emergency (Emergency Assist)

VW ID.4 2023 Owner's Manual ➜ Semi-automatic vehicle control in a medical emergency (Emergency Assist)

The vehicle can no longer detect any lane markings.  
You have let go of the steering wheel.  
You were steering too strongly with or against the movement.  
You activated the turn signal multiple times or the turn signal and high beam lever is locked in place.  
The vehicle speed is less than around 64 km/h (around 40 mph).  
The vehicle detected objects in the area which prevent assisted lane changing.  
You are not on a multi-lane highway.  
Semi-automatic vehicle control in a medical emergency (Emergency Assist)  
Introduction  
Emergency Assist can recognize driver  
inactivity and can automatically keep  
the vehicle in its lane and, if necessary,  
slow it down to a stop. The system can  
hereby actively help to avoid an  
accident or reduce the consequences of  
an accident.  
Emergency Assist system limitations  
Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane Keeping System (Lane Assist).  
WARNING  
Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency Assist cannot detect all driving  
situations and may not react, may react with a delay, or may react in a way that is not desired. Emergency Assist also cannot always avoid accidents and serious  
injury by itself. If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.  
Observe the system limitations of ACC System Limitations of ACC and Lane Assist Lane Assist system limitations.  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.  
Driving with Emergency Assist  
Please read the introductory information and heed the Warnings and Notice   
Introduction.  
Switching on and off  
You can switch Emergency Assist on and off in the Assistance systems menu in the Infotainment system.  
When it is switched on, Emergency Assist is only active under the following conditions:  
Travel Assist or Lane Assist is switched on.  
The system must detect lane markers on the left and right side of the vehicle.  
If there is a system malfunction, Emergency Assist may switch off automatically.  
If Lane Assist is not available, Emergency Assist is not available either.  
Driver intervention request  
Using warning chimes and brief braking maneuver, Emergency Assist prompts an inactive driver to take over control of driving. In addition, a message is shown in  
the instrument cluster display and the volume of the Infotainment system is decreased.  
System intervention  
If you do not respond, the system can brake the vehicle and keep it in its lane. The following indicator light will come on in the instrument cluster display:  
System is regulating.  
You can cancel the regulation at any time by accelerating rapidly, braking or steering as the traffic situation allows.  
If Emergency Assist is active, other road users will be warned as follows:  
The emergency flashers are switched on after a short delay.  
The vehicle's horn sounds, depending on the speed.  
If the remaining stopping distance is sufficient, the vehicle slows down, if necessary, to a stop.  
As soon as the vehicle comes to a standstill, the following happens:  
The electronic parking brake is switched on.  
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The doors are unlocked.  
The interior lighting is switched on.  
WARNING  
Emergency Assist cannot detect all driving situations and may react in a way that is not desired. Accidents and serious injuries or even death could result.  
If the vehicle behaves unexpectedly, you can stop intervention of Emergency Assist.  
Switch off the Lane Keeping System (Lane Assist).  
Do not use the comfort drive Travel Assist.  
Seek assistance from suitably qualified professionals and have the system checked. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Troubleshooting  
Please read the introductory information and heed the Warnings and Notice   
Introduction.  
Semi-automatic vehicle control in a medical emergency (Emergency Assist) not available  
Malfunction or fault. The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.  
1. Deactivate the vehicle’s drive system and activate it again.  
2. If the problem persists, turn off Emergency Assist and contact suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen  
dealer or authorized Volkswagen Service Facility.  
Controls are responding differently than expected  
Moisture, dirt and grease may limit the functioning of the controls.  
1. Always keep the control panels clean and dry.  
Lane Change System (Side Assist)  
Introduction  
The Lane Change System (Side Assist)  
helps the driver to discern the traffic  
situation behind the vehicle.  
Radar sensors behind the rear bumper cover monitor the area behind the vehicle. The system measures the distance and difference in speed to other vehicles and  
informs the driver through visual signals in the housing of the outside mirrors.  
Only use Side Assist on secure roads.  
Speed range  
If Side Assist is switched on, it is active at speeds of approx. 15 km/h (approx. 9 mph) and above. Side Assist is deactivated at speeds below approx. 10 km/h  
(approx. 6 mph).  
WARNING  
Side Assist is not a replacement for the driver's attention and works only within the system limitations. Side Assist cannot detect all driving situations and all  
objects in the surrounding environment, and may not provide warnings, may provide warnings with a delay, or may provide warnings in a way that is not desired.  
If you are careless, there is a risk of accidents, serious injuries and death.  
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle and changing lanes.  
Observe the system limitations Side Assist system limitations .  
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.  
Always keep your hands on the steering wheel so that you are prepared to steer at any time.  
Pay attention to the displays in the outside mirror housings and in the instrument cluster display, and act accordingly.  
Side Assist system limitations  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Limits of the sensor system  
Side Assist detects driving situations via the radar sensors in the rear area.  
Note the limits of the radar sensors Limits of the sensor system and always pay attention!  
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