Customer information
Warranty
Warranty
Garantie
Your vehicle is covered by various warranties:
New Vehicle Limited Warranty.
Limited Warranty Against Corrosion Perforation.
Emissions Control System Warranties: Federal Emissions Control System Defect Warranty, Federal Emissions Performance Warranty.
US battery electric vehicles: High-Voltage System Limited Warranty.
US models: Kansas Safety Belt Limited Warranty.
US models: California Emissions Control System Warranties: Short-term Emissions Defects Warranty, Long-term Emissions Defect Warranty, California
Emissions Performance Warranty.
You can find the detailed information in your Warranty & Maintenance Booklet and California Emissions Booklet or on the website:
maintenance.vw.com
Warranty for the high-voltage battery for electric and hybrid vehicles
In addition to the warranties and guarantees mentioned above, authorized Volkswagen dealers or authorized Volkswagen Service Facilities also comply with the
general warranty for high-voltage batteries that applies in many countries.
Please find details of the warranty conditions in your sales contract or contact your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Event data recorder (crash data recorder)
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air
bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to
vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger safety belts were buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better understanding of the circumstances in which crashes and injuries occur.
In addition, data from the driver assistance systems is also collected. In addition to information about whether these systems were switched on or off, had limited
availability, or were inactive, it can also be understood if these functions steered, accelerated, or braked the vehicle in the situations listed above. Depending on the
vehicle equipment, systems may include:
Adaptive Cruise Control (ACC).
Lane Assist
Park Assist
Parking systems
Autonomous Emergency Braking Function (Front Assist)
NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.
Volkswagen will not access, read or process the Event Data Recorder (EDR) data unless the vehicle owner gives permission. This excludes contractual or legal
regulations.
Due to the legal obligation to monitor products, Volkswagen is allowed to use data for field observation as well as for research purposes and quality improvement o
vehicle safety systems. For research purposes, Volkswagen provides the data to third parties in an anonymous format. This means the data does not reference the
individual vehicle or the vehicle owner.
Labels and signs
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Factory-installed labels and signs with important information regarding vehicle operation are located in the hood space and on several vehicle components.
Never remove these labels and signs or make them illegible.
If vehicle components equipped with labels and signs are replaced, suitably qualified professionals must place identical labels and signs correctly in the same
locations on the new components. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Safety certificate
A safety certificate on the driver's door jamb specifies all necessary safety standards and guidelines of the traffic safety authorities in the applicable country at the
time of manufacture. The month and year of production as well as the VIN may also be listed. Read the information in the Owner's Manual ⇒ Safety certificate.
High-voltage warning label
There are labels in the vehicle front end and on high-voltage components, including the high-voltage battery, that provide warnings of the high voltage of the vehicle
electrical system ⇒ Warning signs for the high-voltage system.
WARNING
Incorrect vehicle handling increases the risk of accidents, serious injuries and death.
Follow the legal regulations.
Follow the Owner's Manual instructions.
NOTICE
Incorrect vehicle handling can cause vehicle damage.
Follow the legal regulations.
Perform service according to the specifications.
Fluids in the air conditioning system
Refrigerant in the air conditioning system
The label in the hood space provides information about the type and amount of refrigerant used in the vehicle air conditioner. The label is in the front section of the
hood space near the refrigerant filler tubes ⇒
.
Warning: the air conditioning system must only be serviced by qualified technicians. Refrigerant type. Type of refrigerant oil. See service information
(only available for authorized Volkswagen dealers and authorized Volkswagen Service Facilities). The air conditioning system must only be serviced by
qualified technicians. Flammable refrigerant. Make sure all components are disposed of correctly and never install components removed from old vehicles or
from recycling in the vehicle.
Refrigerant oil in the air conditioner
The air conditioner is filled with refrigerant oil. The label on the air conditioner compressor provides information on the type and quantity of refrigerant oil used
⇒ Repairs and technical modifications.
WARNING
Air conditioner maintenance by unqualified professionals may pose a danger to safe operation and result in serious injuries.
Only have the air conditioner serviced by qualified professionals.
NOTICE
Repairing or replacing the evaporator with replacement parts from scrap vehicles or recycled parts may damage the air conditioner.
Never have repairs to the evaporator carried out with replacement parts from scrap vehicles or recycled parts.
Only have replacement parts for the air conditioner evaporator fitted that are certified and marked in accordance with SAE standards J2842 HFO-1234y
and R744.
Have the air conditioner serviced only by qualified technicians who are trained according to SAE standard J2845 and certified according to SAE standard
J2911. SAE standard J639 must be complied with while working on the air conditioner.
Have damaged or missing refrigerant labels, e.g. in the engine compartment, replaced.
Infotainment system and aerials
The aerials for the Infotainment system are fitted in various places in the vehicle:
On the windshield between the layers of glass.
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2024 VW ID.4 Owner's Manual
