If the turn signals are not flashing
The turn signals are not blinking as confirmation when locking the vehicle:
1. Check whether all of the doors and the trunk lid and engine hood are closed.
2. Close any doors and trunk lid or engine hood that are not closed.
If the vehicle is locking automatically
The vehicle will lock again automatically after approximately 45 seconds if one of the following conditions apply:
The vehicle was unlocked, but not opened
The ignition was not switched on
The trunk lid was not opened.
The vehicle was unlocked using the lock cylinder
The vehicle was locked via the control panel in the vehicle interior.
Locking with a second vehicle key
The key inside the vehicle will be blocked from activating the vehicle's drive system if the vehicle is locked from the outside with a different vehicle key.
1. To enable the vehicle key inside the vehicle so that it can be used to activate the vehicle's drive system as usual, press the
button on the vehicle key insid
the vehicle ⇒ Activating the vehicle's drive system.
Locking the vehicle after an airbag deploys
The entire vehicle unlocks when an airbag deploys in a collision. Depending on the severity of the damage, it may be possible to lock the vehicle as follows after the
collision:
1. Switch the ignition off.
2. Open the driver door and shut it again.
3. Lock the vehicle.
NOTICE
Strong streams of water or vapor could activate the sensors in the door handles if a valid vehicle key is located near the vehicle. This may cause the windows to
open and moisture may enter the vehicle interior. This could lead to damage to the vehicle interior.
Never direct the jet of a high pressure cleaner or a steam jet directly towards the sensors in the door handles.
It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery in the vehicle is weak or drained. The
vehicle can be manually unlocked or locked.
If there is no valid remote control vehicle key in the vehicle or the key is not detected, a corresponding message appears in the ID. cockpit. This can occur if
another signal interferes with the remote control vehicle key or if the remote control vehicle key is covered by an object, such as a metal case.
Trunk lid
Introduction
The trunk lid is unlocked and locked together with the doors.
On vehicles with Keyless Access, the trunk lid is automatically unlocked when opening ⇒ “Keyless Access” with push-button start .
If individual door opening or the opening of one side of doors is activated in the Infotainment system settings for opening and closing, you must press the
on the remote control vehicle key twice to unlock the trunk lid.
but
On vehicles with Keyless Access you must press the sensor on the inside of the driver's or front passenger's door handle twice to do this.
WARNING
Uncontrolled or unintentional release: opening and closing the trunk lid can cause accidents and serious injuries.
Do not open or close the trunk lid if anyone is in the way.
Always keep the trunk lid closed while driving.
Close and lock the trunk lid and all doors when the vehicle is not in use.
Check that, when closed, the trunk lid is flush with the areas of the vehicle body around it.
WARNING
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Depending on the season, the temperature inside the vehicle could become very high or low, which can lead to serious injuries, illness or death, especially for
very young children.
Make sure that no one remains in the vehicle.
Never let children play in or on the vehicle unattended, especially when the trunk lid is open. Children could enter the luggage compartment, close the lid,
and then lock themselves in.
WARNING
The vehicle may not always detect when the trunk lid is not latched if a cargo rack that is carrying cargo is mounted on the trunk lid. If the trunk lid is not latched,
it may open suddenly while driving. This may cause serious injuries.
Check that, when closed, the trunk lid is flush with the areas of the vehicle body around it.
WARNING
If there is a heavy load of snow or cargo on the trunk lid, the additional weight may cause the lid to lower, which can result in serious injuries.
Never open the trunk lid if there is a heavy load of snow or cargo such as a cargo rack on it.
Remove the snow or cargo before opening the trunk lid.
If necessary, support the trunk lid or remove the cargo and/or snow before opening the trunk lid.
WARNING
Closing the trunk lid incorrectly may lead to the rear window shattering and cause serious injuries.
Do not push the trunk lid closed with your hand on the rear window.
NOTICE
Using the opening mechanism incorrectly may damage the component and could prevent the trunk lid from closing.
Never attach or secure cargo on the opening mechanism.
NOTICE
Using the rear window wiper incorrectly may damage the component and result in it breaking off.
Never attach or secure cargo to the rear window wiper.
NOTICE
Using the rear spoiler incorrectly may damage the component and result in it breaking off.
Never attach or secure cargo to the rear spoiler.
Opening and closing the trunk lid
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
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Fig. 50 In the trunk lid: button to open the trunk lid.
Fig. 51 In the open trunk lid: handle for closing the trunk lid (general example).
Opening the trunk lid
1. To unlock the trunk lid, press the
or
button on the vehicle key.
2. Raise the trunk lid using the button fig. 50.
Closing the trunk lid
1. Pull the trunk lid downward firmly using the handle in the interior trim panel until it latches shut in the lock fig. 51, ⇒
.
An image in the instrument cluster display indicates if the trunk lid has not opened or closed correctly.
The trunk lid locks automatically while driving.
WARNING
Closing the trunk lid incorrectly or carelessly may lead to serious injuries.
When opening the trunk lid, take care to pull it all the way up.
When closing the trunk lid, make sure your hands are not within the closing range of the lid.
If the trunk lid is not opened within several minutes after unlocking, it will lock again automatically.
Power opening and closing the trunk lid
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
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Fig. 52 In the driver's door: unlock button for the trunk lid.
Release button.
Fig. 53 In the open trunk lid: Button for power closing the trunk lid (general example).
Power opening the trunk lid
1. Briefly press and hold the
or
button on the remote control vehicle key.
Or: pull the button in the driver door upward fig. 52.
Or: press the button to open the trunk lid ⇒ Opening and closing the trunk lid .
The trunk lid will open automatically.
Power closing the trunk lid
1. Press the button in the trunk lid when it is open fig. 53.
Or: pull the
button in the driver door upward when the ignition is switched on until the trunk lid is closed fig. 52.
Or: On vehicles with Keyless Access with push-button start: briefly press and hold the
button on the vehicle key. The vehicle key must be nearby to use
this feature.
Or: Begin closing the trunk lid by hand until it closes by itself.
The trunk lid is closed.
Interrupting the opening or closing process
1. Press the
or
button on the vehicle key while the lid is opening or closing.
Or: press the button on the trunk lid while the lid is opening or closing fig. 53.
The trunk lid can now be moved by hand. It is necessary to use more force when doing this.
Pressing the
button again moves the trunk lid back to the original position.
Chimes
When the trunk lid is opened or closed from inside the vehicle or using the vehicle key, chimes will sound.
Changing and saving the opening angle
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If the space behind or above the vehicle is not large enough to allow the trunk lid to open completely, you can change how far the trunk lid opens.
1. Interrupt the opening process at the preferred open position.
The trunk lid must be at least half open.
2. Press and hold the
button in the trunk lid until the emergency flashers start flashing fig. 53.
The adjusted opening angle is saved.
There will be an audible signal and the emergency flashers will flash to indicate that the setting was saved.
WARNING
Closing the trunk lid incorrectly or carelessly may lead to serious injuries.
When closing the trunk lid, make sure your hands are not within the closing range of the lid.
NOTICE
If you open or close the trunk lid when there is not enough space, this may cause damage.
Before opening or closing the trunk lid, check whether there is enough room, e.g. in garages.
Trunk lid with Easy Open motion sensor
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 54 General example of the sensor-controlled luggage compartment opener (Easy Open).
If a valid vehicle key is located near the trunk lid, the trunk lid can be unlocked and opened with foot motion.
1. Position your foot behind the middle of the bumper.
2. Quickly swing the lower part of your leg close to the bumper fig. 54.
3. Quickly remove the lower part of your leg once more from the bumper.
Visual feedback is given via the turn signals. The trunk lid will open.
Activating or deactivating the Easy Open function
The Easy Open function can be activated and deactivated in the Infotainment system:
1. Select the Vehicle menu.
2. Swipe to the side and activate or deactivate Easy Open.
Or:
1. Swipe to the side and select the Central locking menu item.
2. Scroll down the list and activate or deactivate Easy Open.
If Easy Open is activated, Easy Close is also active ⇒ Automatic trunk lid closing Easy Close.
The Easy Open function is only available when Keyless Access is activated ⇒ “Keyless Access” with push-button start .
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The sensor-controlled luggage compartment opener (Easy Open) function may be triggered inadvertently in the following situations:
During charging operations in which a charging cable is brought to the lower rear area of the vehicle.
If there is a sweeping motion under the rear bumper.
If a strong stream of water or steam passes.
During maintenance and repair work in the area of the rear bumper.
If there are moving gates in the vicinity of the bumper.
CAUTION
If a valid vehicle key is detected near the trunk lid, the sensor-controlled luggage compartment opener (Easy Open) function may trigger unintentionally and
open the trunk lid in some cases. If the trunk lid opens unintentionally, it may cause injuries to people and/or damage to objects within the trunk lid’s range of
motion.
After parking the vehicle, switch off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system if you park
close to obstacles, e.g. street lamps, posts and garage doors, or if you park in an underground car park with a low ceiling.
Always make sure that no valid vehicle keys are left unattended near the trunk lid.
Always turn off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system before any and all maintenance
and repair work is performed on the vehicle.
Always turn off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system before washing the vehicle.
Always switch off the sensor-controlled luggage compartment opener (Easy Open) function via the Infotainment system before mounting a bicycle rack or
hitching a trailer ⇒
Introduction.
Automatic trunk lid closing Easy Close
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
Fig. 55 General example of the trunk lid with sensor-controlled closing (Easy Close).
You can only activate the Easy Close function if a valid remote control vehicle key is detected near the trunk lid.
1. Position your foot behind the middle of the bumper.
2. Quickly swing the lower part of your leg close to the bumper fig. 55.
3. Quickly remove the lower part of your leg once more from the bumper.
Easy Close is activated for approx. 20 seconds. A chime will confirm successful activation.
The trunk lid is closed as soon as all valid vehicle keys are removed from the area near the trunk lid.
The trunk lid will lock automatically after it closes if the vehicle was previously locked and there is not a valid vehicle key inside the vehicle.
Easy Close permits locking a maximum of one vehicle key in the luggage compartment.
The locking procedure is interrupted as soon as a vehicle key returns nearby. The trunk lid re-opens.
Activating or deactivating the Easy Close function
The function Easy Close can be activated or deactivated together with the sensor-controlled luggage compartment opener (Easy Open) function in the Vehicle
menu in the Infotainment system ⇒ Trunk lid with Easy Open motion sensor.
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The Easy Close function is only available when Keyless Access is activated ⇒ “Keyless Access” with push-button start .
The Easy Close function may be triggered inadvertently in the following situations:
During charging operations in which a charging cable is brought to the lower rear area of the vehicle.
If there is a sweeping motion under the rear bumper.
If a strong stream of water or steam passes.
During maintenance and repair work in the area of the rear bumper.
If there are moving gates in the vicinity of the bumper.
CAUTION
If a valid vehicle key is detected near the trunk lid, the Easy Close function may trigger unintentionally and close the trunk lid in some cases. If the trunk lid
closes unintentionally, it may cause injuries to people and/or damage to objects within the trunk lid’s range of motion.
After parking the vehicle, switch off the Easy Close function via the Infotainment system if you park close to obstacles, e.g. street lamps, posts and garage
doors, or if you park in an underground car park with a low ceiling.
Always make sure that no valid vehicle keys are left unattended near the trunk lid.
Always make sure that there are no people in the swivel range of the trunk lid.
Do not hold on to anything in the path of the trunk lid.
Always turn off the Easy Close function via the Infotainment system before any and all maintenance and repair work is performed on the vehicle.
Always switch off the Easy Close function via the Infotainment system before washing the vehicle.
Always switch off the Easy Close function via the Infotainment system before mounting a bicycle rack or hitching a trailer
⇒
Introduction.
If another trunk lid function is activated while closing the trunk lid or objects are detected in the area of the trunk lid, the closing process is automatically
interrupted.
If the vehicle is locked and the Easy Close function is started, the trunk lid will lock automatically once it is closed. If the vehicle is completely unlocked and the
Easy Close function is started, the trunk lid will not lock automatically once it is closed.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
and Introduction.
If the trunk lid will not open or close
Check if the trunk lid is being blocked by an object.
The trunk lid can be moved by hand. It is necessary to use more force when doing this.
If the trunk lid is operated too frequently within a short period of time, then the lid motor will automatically switch off to reduce the risk of overheating. Until the l
motor has cooled down, the trunk lid can be opened and closed by hand using extra force.
When in trailer mode, the power trunk lid can only be opened and closed at the trunk lid.
If the 12-volt vehicle battery or fuse is disconnected or malfunctioning, the trunk lid must be closed by hand.
If all turn signals flash four times
The vehicle key that was last used is still in the vehicle.
1. Remove the key and lock the vehicle.
If the trunk lid is difficult to move
The mechanism for opening the trunk lid may not always work automatically when the outside temperatures are around the freezing point.
1. Guide the trunk lid farther upward by hand.
The Easy Open sensor function is not working
Easy Open only works when the ignition is switched off.
Clean the sensors in the rear bumper.
The trailer hitch is extended.
The vehicle was retrofitted with a trailer hitch.
Easy Open may be deactivated in heavy precipitation to reduce the risk of false activation.
Windows
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