ESC is not regulating.
The brake pedal is not being pressed.
Unusual noises during automatic braking
This is normal and not a cause for concern.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
Front Assist
Introduction
Front Assist can recognize impending
forward collisions and warn the driver.
In addition, the system can provide
support when braking and initiate an
automatic braking maneuver.
The Front Assist system can help to avoid accidents but cannot replace the driver's attention.
Front Assist works solely within the system limitations. Warning times vary depending on the Traffic Situation and the driving behavior.
Range of functions
Front Assist includes the following additional functions, depending on the vehicle equipment and the country:
Pedestrian Monitoring.
Cyclist Monitoring.
The functions named are automatically active if Front Assist is switched on.
Recognizable objects
Autonomous Emergency Braking (Front Assist) can recognize the following objects, depending on the vehicle equipment and the country:
Vehicles.
Bikes.
Pedestrians.
Driving with Front Assist
You can cancel automatic braking interventions by moving the steering wheel or pressing the accelerator pedal.
Automatic braking
Front Assist can brake the vehicle to a stop. The vehicle will not be held at a stop after that. Press the brake pedal.
The brake pedal feels more firm during an automatic braking maneuver.
WARNING
Front Assist is not a replacement for the driver's attention and works only within the system limitations. Front Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the vehicle.
Observe the system limitations ⇒ System Limitations of Front Assist.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Consider interrupting automatic Autonomous Emergency Braking (Front Assist) interventions if necessary.
When Front Assist warns you, brake the vehicle immediately or maneuver around the obstacle, depending on the driving situation.
If you are unsure which functions are included with your vehicle depending on the vehicle equipment and country, consult suitably qualified professionals
before starting your journey. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Warning levels and braking support
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Speed ranges
Autonomous Emergency Braking (Front Assist) provides maximum support within these speed ranges:
Response to vehicles: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).
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Response to bikes: Approx. 5 km/h (approx. 3 mph) to approx. 250 km/h (approx. 155 mph).
Response to pedestrians: Approx. 5 km/h (approx. 3 mph) to approx. 85 km/h (approx. 53 mph).
The support system can involve an advance warning, an immediate warning, automatic braking or braking support. A distance warning may also be displayed.
Influencing factors
Whether and in which speed range Autonomous Emergency Braking (Front Assist) reacts to the named objects is dependent on the following factors:
Type of object.
Movement direction of the object.
Speed of the object.
Speed of the vehicle.
The work area can therefore be limited if the vehicle approaches an object very quickly and thus has little time to react.
Furthermore, not all warning levels are passed through in all situations. Depending on the speed, there may not be, for example, an advance warning or immediate
warning, but rather an automatic braking maneuver that occurs straight away, so as to best protect the detected object.
Distance warning
Front Assist detects if there is a safety hazard from following the vehicle ahead too closely.
The indicator light turns on. Increase the distance.
Advance warning
Front Assist detects a possible collision and prepares the vehicle for possible emergency braking.
A warning tone sounds and the warning light turns on. Apply the brakes or maneuver to avoid the collision.
Immediate warning
If you do not respond to the advance warning, the brakes may be applied briefly to indicate the increasing risk of a collision. Apply the brakes or maneuver to avoid
the collision.
Automatic braking
Autonomous Emergency Braking (Front Assist) can brake the vehicle automatically in several stages of increasing braking force. Reducing the vehicle speed may
help to reduce the damage resulting from a collision.
Braking support
If the system detects that you are not braking enough before an impending collision, Front Assist can increase the braking force and thus help to reduce the risk of
collision. The braking support is only active as long as you are firmly pressing the brake pedal.
System Limitations of Front Assist
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Limits of the sensor system
Front Assist detects driving situations using a radar sensor in the front of the vehicle and the camera behind the windshield.
Note the limitations of the sensor system ⇒ Limits of the sensor system . Always remain attentive and intervene manually if necessary.
After a vehicle start
Front Assist is not available or its availability is limited immediately after starting the vehicle. During this time, the white indicator light in the instrument
cluster display comes on.
Unrecognizable objects
Autonomous Emergency Braking (Front Assist) may not react or may react with a delay to the following objects:
If there are oncoming vehicles or vehicles crossing the street
Oncoming pedestrians; generally no reaction to people without Pedestrian Monitoring.
Stationary or oncoming cyclists; also no reaction to cyclists crossing the road without Cyclist Monitoring.
Pedestrians and cyclists who are not detected as such, for example because they are fully or partially hidden.
Functional limitations
In addition to the situations described under the sensor system limitations, Front Assist may not react, may react with a delay, or may react in a way that is not
desired in the following example situations:
When driving in reverse
If ESC is regulating or is malfunctioning.
If multiple brake lights on the vehicle are malfunctioning.
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If multiple brake lights are malfunctioning on a trailer or bicycle rack that is connected to the vehicle electrical system.
If the vehicle is accelerating very quickly or the accelerator pedal is pressed all the way down
In unclear traffic situations, for example if vehicles driving ahead are braking quickly or are turning
When entering or exiting a tunnel.
If Front Assist is malfunctioning
Switching off Front Assist
Depending on the system, Front Assist may not be suitable in the following situations and must be switched off if they occur
⇒
:
If the vehicle is not being driven on public roads, for example during off-road driving or on a racetrack.
If the vehicle is being towed or transported
If add-ons cover the radar sensor or camera.
If the camera or radar sensor is malfunctioning.
Following a violent impact affecting components within the range of the radar sensor, e.g. following a rear-end collision.
If the windshield is damaged in the camera field of view.
If there are multiple unwanted activations
WARNING
If you use Front Assist in these situations, accidents and serious injuries or even death could occur.
Switch off Front Assist in the situations described.
Using Front Assist
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
When you switch on the ignition, Front Assist with all of its equipment- and country-dependent functions is automatically switched on.
However, Front Assist is not available or its availability is restricted while the white indicator light is turned on.
Volkswagen recommends always leaving Front Assist and all of its equipment- and country-dependent functions switched on. Exceptions ⇒ System Limitations of
Front Assist.
Switching on and off
You can switch Autonomous Emergency Braking on and off manually and view the switched on condition.
In the Infotainment system:
1. Open the Assistance systems menu.
2. Switch Autonomous Emergency Braking on or off in the corresponding submenu.
If you switch off Front Assist, all of its equipment- and country-dependent functions are also switched off. The yellow indicator light turns on in the
instrument cluster display.
If Front Assist was automatically deactivated, e.g. if towing is detected, the yellow indicator light also comes on.
Setting Up Equipment- and Country-dependent Functions
If Front Assist is switched on, you can set the following settings in the assistance systems menu of the Infotainment system depending on the equipment and
country:
Switch on and off distance warning.
Switch on and off advance warning.
Set the warning period for the advance warning.
Troubleshooting
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Front Assist starts
The white indicator light comes on.
Autonomous Emergency Braking (Front Assist) is temporarily not available or has limited availability. After driving straight for a short distance, Autonomous
Emergency Braking is available again and the indicator light goes out. If the vehicle does not drive, the indicator light stays on.
Front Assist has limited availability or is not available
The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.
The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield ⇒ Vehicle care.
The visibility of the radar sensor or camera is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the radar sensor and
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windshield ⇒ Vehicle care.
Radar sensor visibility is limited by attachments, decorative frames on license plate holders, or stickers. Clear the area around the radar sensor ⇒ Sensors
and Cameras.
The camera's view is limited by attachments or stickers. Keep the area around the camera field of view clear ⇒ Sensors and Cameras .
The radar sensor or the camera is misaligned or damaged, for example as a result of damage to the front of the vehicle or the windshield. Check if there is
noticeable damage ⇒ Sensors and Cameras .
The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Front Assist will be available once the
camera is available again.
Painting work was carried out on or structural modifications were made to the front of the vehicle ⇒ Repairs and technical modifications.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Front Assist is not functioning as expected or has been triggered multiple times unnecessarily
The radar sensor or camera field of view is dirty. Clean the radar sensor and windshield ⇒ Vehicle care.
The system limitations are not adhered to ⇒ System Limitations of Front Assist.
Low-lying sun or darkness.
If the problem persists, turn off Autonomous Emergency Braking and contact suitably qualified professionals. Volkswagen recommends contacting an
authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Controls are responding differently than expected
Moisture, dirt and grease may limit the functioning of the controls.
1. Always keep the control panels clean and dry.
Lane Keeping System (Lane Assist)
Introduction
Lane Assist helps the driver to stay in a
lane, within the system limitations. This
function is not suitable for, and not
designed for, autonomously keeping
your vehicle in a lane.
If the system detects that the vehicle is coming too close to a lane marker, Lane Assist warns the driver with corrective steering. The driver can override the
corrective steering at any time.
Speed range
Lane Assist is ready to take control (active system status) when a lane marking is detected within the system limits above approximately 60 km/h (approximately
35 mph).
WARNING
Lane Assist is not a replacement for the driver's attention and works only within the system limitations. Lane Assist cannot detect all driving situations and may
not react, may react with a delay, or may react in a way that is not desired. If you are careless, there is a risk of accidents, serious injuries and death.
Always stay attentive and do not rely solely on the system. The driver is always responsible for keeping the vehicle within the lane.
Observe the system limitations ⇒ Lane Assist system limitations.
Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and traffic conditions.
Always keep your hands on the steering wheel so that you are prepared to steer at any time.
Override immediately by steering if the system intervenes when it should not.
Pay attention to indicators in the instrument cluster display and respond to the prompts accordingly when the traffic situation allows.
Lane Assist system limitations
Please read the introductory information and heed the Warnings and Notice ⇒
Introduction.
Limits of the sensor system
Lane Assist detects lane markings with the camera behind the windshield.
Observe the limits of the camera ⇒ Limits of the sensor system . Always be attentive and intervene yourself if necessary!
Lane markings not detected or not correctly recognized
Lane Assist does not correctly detect all lane markings. If lane markings are not detected or if markings are incorrectly detected as lane markings, Lane Assist may
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